ORIGIN STORY

Welcome every patron
— and attract even more.

JP Lincoln, the founder of Crier Communications — a Los Angeles public relations, social media, and website development agency — has worked with a Lima, Peru-based software and SEO development team led by Carlos Maruffo for nearly two decades. When one of Crier's clients got hit with a predatory compliance lawsuit, Carlos and his team sprang into action, pushing that client's accessibility score high enough to discourage any future lawyers from looking their way again.

In the process, they discovered the velocity of ADA lawsuits being filed nationwide is truly staggering, while 95.9% of the top one million home pages have detectable accessibility failures (WebAIM Million, 2026). That shuts out patrons with visual, hearing, mobility, or cognitive disabilities, and 1 in 4 U.S. adults has a disability (CDC). Beyond business-crushing lawsuits — everyone should have easy access to what the web has to offer.

Accessible websites are also easier for search engines to understand. Which makes sense: if a page works for a blind patron using assistive software, Google and AI search can read it too. Access and ranking go together.

That was the aha moment that led to…

FOUNDERS

JP Lincoln

CO-FOUNDER & CEO

Prior to co-founding Accessrank, JP founded PR, social media and design agency Crier Communications in 1998, serving clients in CPG, tech, and wellness. Previous posts include account supervisor for the Phelps Group ad agency, and VP for PR agency Murphy O'Brien's tech practice. He holds a BA in Journalism from SMU.

Carlos Maruffo

CO-FOUNDER & CTO

Prior to co-founding Accessrank, Carlos led full-stack development and SEO from Lima, Peru, for clients including Mars, ExpoPass, and the Miami Public Library. At Accessrank, he built the source-code audit engine and leads the LATAM engineering team. He holds a degree in Computer Science from Universidad Nacional de Ingeniería.

LEADERSHIP

The team running the business.

Marketing, partnerships, and operations — the work that turns a product into a company.

Misty Lamb

CHIEF MARKETING OFFICER

Misty served as Crier Communications' social media manager and owns brand, content, and demand generation — and is unapologetically allergic to vague compliance jargon.

David Chen

HEAD OF BUSINESS DEVELOPMENT

David runs outreach to library consortia, state libraries and platform vendors, and the relationships that bring Accessrank to public library systems. Eight years in library and government SaaS partnerships.

Katie Cycan

OPERATIONS MANAGER

Katie keeps the company running — finance, HR, customer success operations, and the unglamorous infrastructure that lets everyone else move fast. She served as Vice President at Crier Communications before joining the founding team.

ENGINEERING & COMPLIANCE

The team building the solution.

Source-code remediation isn't a magic widget. It's careful engineering by people who know the standards inside out.

Arturo Maruffo

LEAD ENGINEER

Arturo leads platform engineering — the audit engine, the rules pipeline, and the testing workflows for vendor platforms like BiblioCommons, Polaris, Sierra, and OverDrive. Previously a staff engineer at a developer tooling startup acquired in 2024.

Emerson Jara

SENIOR ENGINEER

Emerson owns the source-code remediation tooling — the part that turns audit findings into fixes your library's developers can merge, and evidence-backed issue reports your platform vendor can act on. Background in compiler engineering and developer experience.

Jordan Bell

COMPLIANCE OFFICER

Jordan is the firm's resident WCAG, Section 508, and ADA Title II specialist — every audit goes through their review before going to a customer. They lead manual accessibility testing using assistive technology.

IAAP CPACC CERTIFIED

Ready to make every patron welcome?

Drop us a note. We'll respond within one business day with a Title II readiness check tailored to your library system.

System size, current platform, biggest accessibility concerns.